RETURNS AND EXCHANGES
We want you to love your Melly Mae purchase! If something isn't quite right, we are happy to help.
RETURN- for store credit only!!
We accept returns within 10 days of delivery.
To be eligible for a return or exchange, item must be:
- Unworn/ Unwashed.
- Have all original tags attached.
- Be free of any makeup, stains, odors, or any other signs of wear.
- Original packaging.
- In original condition.
Customers and responsible for return shipping cost- Original shipping fees and non-refundable.
EXCHANGE
We offer exchanges for eligible items within 10 days.
FINAL SALE
The following items are final sale and cannot be returned or exchanged:
- Gift cards.
- Sale/ Discounted items.
- Accessories.
HOW TO START A RETURN OR EXCHANGE:
- Please email us at amelia@mellymae.shop within 10 days of your delivery.
- Your order number.
- The item you would like to return/ exchange.
- The reason for your return/exchange.
We will provide you with the following steps after return/exchange has been approved.
Please do not send returns/exchange without contacting us first!
Melly Mae reserves the right to refuse returns that do not meet the requirements listed above.
Thank you for shopping with Melly Mae!